Museum, stadium and venue wayfinding, with what’s on built in.
DigiMaps is wayfinding software for museums, galleries, stadiums and convention centres. Visitors find galleries, gates, seating blocks and exhibitors on a kiosk or their phone, see what’s on with a Take me there button, and follow step-free routes. When a gallery closes for installation, routes go round it within seconds.
- 1 Kiosk in the entrance hall. The route starts here.
- 2 Gallery 1, where the exhibition starts.
- 3 Gallery 4, closed for installation. Routes go round it, through the court.
What visitors ask in galleries, stands and halls.
Three kinds of venue, the same problem: people arrive in waves, the layout changes with every exhibition or show, and the information desk hears the same questions all day. On a DigiMaps kiosk each one is a tile, a search or a live change.
Museum
Where does the exhibition start?
Gallery 1, across the central court. The rooms are numbered in visiting order.
Is Gallery 4 open?
Closed while the next exhibition goes in. Routes go round it.
Stadium
Which gate is nearest the North Stand?
Gate C, then the ramp up to the concourse.
Where is first aid?
East concourse, next to Gate D.
Convention centre
Which hall is stand H2-140 in?
Hall 2, ground floor. Search the stand number or the category.
Where is registration?
Main foyer, open from 08:00.
Three packs, set up for three kinds of crowd.
Pick the pack when you create the venue. It sets the tiles, the words visitors type and the rules that read your CAD labels, and you can change any of it.
| Setting | Museum pack | Stadium pack | Convention pack |
|---|---|---|---|
| Also called | Gallery, heritage, science centre | Arena, sports complex | Exhibition, expo, conference centre |
| Kiosk home tiles | Galleries, Exhibitions, Events, Tickets, Café, Shop | Seat, Food, Restrooms, Store, First aid, Gates | Halls, Exhibitors, Agenda, Conference, Registration, Food |
| Kiosk features | What’s on | What’s on. Transit departures are an integration that needs your GTFS-RT feed. | What’s on |
| Categories / service types | 16 / 35 | 16 / 35 | 17 / 35 |
| CAD label rules | 92 | 93 | 94 |
| Search synonym groups | 38 | 37 | 37 |
| Built-in tests | 119 | 121 | 118 |
| Theme preset | museum-gallery | stadium-bold | expo-modern |
Search synonyms are complete in English and Arabic in every pack. Parks, gardens and zoos have their own pack, with Play, Trails, Picnic, Food, Restrooms and Visitor centre tiles.
Example scenario, not a customer
Change the exhibition. The map changes the same night.
One changeover week at the fictional Wayvale Museum. The closure is live from the first minute; the new layout waits in draft until it has been reviewed, then publishes on a schedule.
-
Mon
Live closure
Gallery 4 closes for installation.
Within seconds, every route goes round it.
-
Tue
Draft
The map editor redraws Gallery 4 with its new partitions.
Nothing. Visitors only see the published map.
-
Wed
Review
Submitted for review. The head of operations approves it.
Nothing yet.
-
Thu
Notice
A notice is scheduled for the entrance kiosks: new exhibition opens Monday.
Shows Friday to Sunday, in every venue language.
-
Fri
Event
The opening talk goes into What’s on for Monday 11:00, in Gallery 4.
Listed with a Take me there button.
-
Sat
Open as usual
No changes.
Visitors use the current map, with Gallery 4 closed.
-
Sun
Scheduled release
At 23:00 the new map publishes after re-checking rights and geometry. Staff end the closure.
Kiosks load it the next time they are idle.
If anything is wrong on Monday morning, one click rolls back to the previous version, through the same checks.
What’s on
Curator’s tour: the new exhibition
Every Saturday, 11:00
Take me there- Sat 14:00 Family drawing workshop Learning room, Ground
- Sun 12:00 Talk: how the galleries are hung Gallery 2, Level 1
What’s on, with a way to get there.
Tours, talks and workshops each get a picture, a place and their repeat dates. Visitors tap one and the route starts. The same programme goes out as an iCalendar feed for your website and signage players.
- The attract screen invites visitors in every venue language at once, with an Accessible mode button.
- Idle kiosks play exhibition and sponsor slides by daypart, with proof of play.
- A closed gallery or a moved café shows a live badge on its place card, and search sends visitors to the new spot.
One kiosk, set up for six different visitors.
Museums and stadiums see everyone: families with pushchairs, school groups, older visitors, wheelchair users. Each visitor setting is a tap on the kiosk and resets when they walk away. The sunlight theme is set per screen.
- A family with a pushchair
- Stroller routes that use lifts and ramps.
- A wheelchair user
- Step-free routes that never use stairs or escalators, and Controls within reach on the kiosk.
- A visitor who finds busy screens hard
- Calm mode: a map that does not move, with no animation.
- A child, or someone who reads little
- Easy read: pictures and short words.
- A visitor with low vision
- Low-vision routes with fewer turns, 7:1 high contrast, text never below 20 px, and Listen for spoken directions.
- Anyone at an outdoor screen
- A sunlight theme that keeps 7:1 contrast on every text pair, for stadium concourses and parks.
Designed to support WCAG 2.1 AA, with automated accessibility checks in our build pipeline. Listen uses the voices installed on each kiosk, so we check them on your hardware.
Gates, stands and halls, for crowds that arrive at once.
Exhibitor lists change with every show, so bulk edits save up to 500 rows at a time and a directory board by each hall entrance lists stands by category. Live notices sit on top of the board.
- One-tap emergency mode and nearest-exit guidance that supplements, never replaces, your approved signage and procedures.
- Route around crowds and closures. Connect your occupancy or Wi-Fi-count feed, or post closures live from Studio.
- Train and bus departures for stadium crowds when you connect your GTFS-RT feed.
Notice Hall 2 east doors close at 17:00. Use the main foyer.
Hall 1 · Ground
- Food and beverage H1-001 to H1-060
- Packaging H1-061 to H1-120
Hall 2 · Ground
- Logistics H2-100 to H2-138
- Retail technology H2-140 to H2-176
Level 1
- Conference rooms 1 to 4 Lifts or escalators
- Speaker lounge Badge holders
Questions museums and venues ask us
Can DigiMaps show exhibitions and events?
Yes. Each event has a picture, a place, times and repeat dates, and shows under What’s on with a Take me there button. Changes reach every screen within seconds, and an iCalendar feed carries the same programme to your website or signage players.
Can visitors search for a seat or a gate?
Gates, stands and seating blocks are places on the map, so visitors can search for them and get a route. The stadium pack puts Seat and Gates on the kiosk home screen. How fine the seating map goes depends on your drawings, and we agree it with you during the pilot.
Can we update the exhibitor list for every show?
Yes. Exhibitors live in Studio’s directory, where bulk edits save up to 500 rows at a time, and a new hall layout can be scheduled to publish overnight. Kiosks load it when idle, and one click rolls back to the previous show’s map.
Does it work outdoors, in a park or an open concourse?
Outdoor areas can be mapped as part of a georeferenced site, and outdoor kiosks get a sunlight theme that keeps 7:1 contrast on every text pair. There is also a park pack for gardens, zoos and trails.
Do visitors need an app or a ticket?
No. The kiosk asks visitors for nothing, and a QR code moves the route to their phone browser without an app. Reading tickets at the kiosk is integration work, not a standard feature.
Can idle kiosks show exhibition or sponsor content?
Yes. When nobody is using a kiosk it plays your signage playlist: pictures, video, text, web pages or HTML5 packages, scheduled by daypart and by zone, with proof of play for each slide. Notices and emergencies always show on top.
Send us one building and this season’s programme.
Floor plans and your current events list are enough to start. On a 30-minute call we show the museum, stadium or convention pack on a demo venue, close a gallery live and schedule a layout change, then go through what a pilot would need. We are looking for our first pilot venues.